01
New-client calls arrive outside your hours
Someone deciding on Botox at 10pm is comparing clinics. If you don't answer, the next clinic on their list does — and they're not cheaper, just faster.
Botox pricing, downtime, and whether Dr. Chen has a slot this week — that's the call most clinics lose overnight. This agent answers it, books the consult, and sends the prep text before your staff arrive.
<30s
Answer speed, day or night
+32
Recovered bookings in month one
$320
Average consult value
None of these are technology problems. They are staffing problems that happen at inconvenient hours.
01
Someone deciding on Botox at 10pm is comparing clinics. If you don't answer, the next clinic on their list does — and they're not cheaper, just faster.
02
Units, cost per unit, first-visit credit, contraindications. It's accurate, it's tedious, and it's the first thing your best injector should not be doing.
03
A slot held over the phone with no confirmation and no reminder is a slot that quietly disappears. Cost per treatment goes up for everyone else.
04
Most med spa leads now arrive as a DM with an after-hours “after work?” question. The algorithm rewards reply speed, not reply quality.
Not a greeting and a transfer. This is the whole conversation, including the part where a general-purpose assistant would have given up and told the caller to ring back.
Sample call
A first-time client calls at 11:40pm asking what Botox costs and whether there's availability this week.
Outcome — Consult booked · $50 first-visit credit texted · transcript in CRM
These are the calls that reach a voicemail box in your business. After deployment, none of them do.
Cost per unit, typical dosage ranges, what to avoid before treatment, and your cancellation policy — answered in your voice, every time.
Reads the practitioner's real calendar, offers two concrete times, holds the slot and confirms instantly.
New patients get booked for a consult first. Returning clients with a known protocol skip straight to the right chair time.
Avoid alcohol, retinoids, and makeup timing sent automatically, plus the follow-up that keeps results visible and clients returning.
Whether a package beats single sessions, what the credit actually covers, and how to roll unused treatments over.
Suitability questions, medical history, adverse reactions — anything clinical goes straight to a human, with the transcript attached.
Modelled on the same baselines the ROI calculator uses, so you can change the inputs there and see the same curve.
Modelled outcome
Roughly $4,600 a month from calls that were previously going to voicemail — before counting DM enquiries and reduced no-shows.
These are conservative baselines, not a promise. Run your own numbers in the calculator — every field is editable and nothing is gated.
Consult bookings, pricing questions and after-hours Botox enquiries. Every deployment starts by replaying the calls your business already receives, so the agent is configured around your actual volume and phrasing rather than a generic script.
Sector-specific notes. The full control set, including sub-processors and regional residency, is on the security page.
Signed BAAs, encrypted call recording at rest, and configurable retention so a client's medical details never sit in a sales tool.
Automated texts stop the moment a client replies STOP, and every opt-out is written back to your CRM before the next campaign.
Treatment suitability and medical questions escalate to a human on the first sign of medical context. The agent never guesses.
No. The agent is trained on your tone and is explicitly scoped to scheduling, pricing and logistics. Anything touching suitability, medical history or adverse reactions goes to a licensed human immediately.
We run your real scenario live rather than answering it from a slide.